Return & Exchanges

Return & Exchanges Policy – Abu Garcia Official Store

Last Updated: August 2025

At www.anglerbyabu.shop, your satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help with returns and exchanges according to the following guidelines.

1. Eligibility for Returns & Exchanges

• Items must be returned within 30 days of delivery.

• Products must be unused, in original packaging, and in resalable condition.

• Proof of purchase (order number or receipt) is required.

• Certain items such as gift cards, clearance items, and personalized products are non-returnable.

2. Return Process

1. Contact our customer service team at support@anglerbyabu.shop to request a Return Authorization.

2. Our team will provide return instructions and the return address.

3. Ship the product back to us using a trackable shipping service.

3. Exchanges

• If you wish to exchange an item for a different size, color, or model, please notify us when requesting your return.

• Exchanges are processed once we receive and inspect your returned item.

• If the requested replacement item is out of stock, we will issue a refund instead.

4. Refunds

• Once your return is received and approved, your refund will be processed to your original payment method within 5–10 business days.

• Shipping fees paid at checkout are non-refundable unless the return is due to our error or a defective product.

5. Defective or Wrong Items

• If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos of the issue.

• We will arrange a free replacement or full refund.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to our mistake or a defective item.

• We recommend using a trackable service to ensure safe delivery.

Contact for Returns & Exchanges:
Email: support@anglerbyabu.shop
Website: www.anglerbyabu.shop